CAREERS

JOB SUMMARY

DUTIES & RESPONSIBILITIES

• Greets and escorts patients to exam room for medical provider visit. Obtains and documents subjective (chief complaint, allergies, pain) and objective (vital signs, weight) data accurately and concisely.
• Communicates to the provider information about patient; any problems, needs or changes in patient status.
• Provides basic education and applicable handouts to patients appropriate to their age and identified learning considerations and needs; explains lab/diagnostic tests to the patient. Prepares patients for tests when needed.
• Administers medications or treatments (per scope of practice) to the patient as ordered by the provider or delegated by a registered nurse. Utilizes proper procedure with special consideration for patient safety.
• Anticipates and prepares exam room with equipment and supplies required for the visit; assists the health care team with exams and procedures.
• Demonstrates an ability to remain calm, perform effectively and professionally during peak periods of activity and emergency situations.
• Sterilizes equipment using autoclave.
• Utilizes universal precautions in obtaining specimens (venipuncture, cultures, etc.) and in delivery of patient care.
• Performs lab/diagnostic testing as ordered by provider; reports all critical lab values immediately; performs quality controls and maintains all laboratory/diagnostic test logs (as allowed within scope of practice/certification).
• Schedules and tracks referrals and communicates with pharmacies to order medications and refills as ordered by provider.
• Attends and participates in staff meetings, in-service trainings and Promise events on a regular basis.

TEAM DUTIES

• Assists other members of the team to include, but not limited to: answering in-coming phone calls, updating information in the computer, scheduling appointments and procedures, preparing charts, and other office tasks required to keep the clinic operating smoothly.
• Acts in a professional manner reflecting the mission of the Health Center and demonstrates an ability to remain calm during peak periods of activity.
• Participates in orientation of new employees and ongoing in-house training.
• Communicates clearly, concisely and accurately, creating a working climate that provides growth and job satisfaction of personnel.

ADMINISTRATION DUTIES

• Acts in a professional manner, reflecting the mission of Promise and demonstrates compliance with all policy, procedures and federal/state regulations.
• Demonstrates ongoing service excellence skills.
• Maintains economical and efficient nursing care in a clean and safe environment.
• Participates in performance improvement activities as requested.
• Demonstrates ongoing understanding of corporate compliance policy.
• Participates in meetings, conferences, and demonstrates genuine desire to develop strategies for improved Promise operations and a high level of patient care.

PERFORMANCE STANDARDS

• Demonstrates ability to consistently perform job duties as outlined in the job description.
• Demonstrates and supports service excellence standards outlined in the Employee Handbook.
• Demonstrates commitment to professional growth and competence.
• Completes classes and certifications 100% of the time. Respects patient’s confidentiality 100% of the time.
• Handwriting is legible 100% of the time.
• Improve knowledge and skills to provide superior patient care and additional education as recommended by Promise.

QUALIFICATIONS, EDUCATION & EXPERIENCE

• Proficiency in Spanish.
• Knowledge of nursing care in accordance with policies and procedures established by Promise.
• Consistent demonstration of a team approach to care.
• Ability to consistently meet the department work schedule as designated by supervisor.
• Willing to become computer literate.

PREFERRED QUALIFICATIONS

• Two years experience in basic patient care.
• Experience in Community Health Centers.
• Computer literate.
• BCLS certified.
• Bilingual, preferably Spanish speaking.

PHYSICAL DEMANDS

• The work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to persons with disabilities to perform the essential functions.
• While performing the duties of this job the employee is required to sit for long periods of time, is required to use routine office equipment to talk, hear, write, read small print, reach the top of a five-drawer filing cabinet and to lift boxes of no more than 30 pounds.

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JOB SUMMARY

PATIENT DUTIES

• Communicates to nurse health coaches’ information regarding the patient; any problems, needs or changes in patient status.
• Provide interpreting services and facilitate communication between clinical staff and patients as needed in both verbal and written forms.
• Provides basic education and applicable handouts to patients appropriate to their age and identified learning considerations and needs; explains lab/diagnostic tests to the patient.
• Assist with patient follow up as necessary, including, but not limited to, contacting patients for blood sugar numbers, dietary intake, blood pressure logs and appointments.
• Anticipates and prepares for patient visits alongside the nurse health coaches.
• Demonstrates an ability to remain calm, perform effectively and professionally during peak periods of activity and emergency situations.
• Performs lab/diagnostic testing as ordered by provider; reports all critical lab values immediately; performs quality controls and maintains all laboratory/diagnostic test logs (as allowed within scope of practice/certification).
• Schedules, manages, and tracks referrals to the nurse health coach program.
• Participate in other Population Health Coach activities, including but not limited to: Healthy Heroes, Dairy Farm Visits, and other Population Health Team outings.
• Provide occasional interpreting services outside of normal Population Health hours as needed for other areas of the clinic.

TEAM DUTIES

• Assists other members of the team to include, but not limited to: answering in-coming phone calls, updating information in the computer, scheduling appointments, and other office tasks required to keep the clinic operating smoothly.
• Acts in a professional manner reflecting the mission of the Health Center and demonstrates an ability to remain calm during peak periods of activity.
• Participates in orientation and ongoing in-house training.
• Participates in training and orientation of new employees.
• Communicates clearly, concisely and accurately, creating a working climate that provides growth and job satisfaction of personnel.

ADMINISTRATIVE DUTIES

• Acts in a professional manner, reflecting the mission of Promise and demonstrates compliance with all policy, procedures and federal/state regulations.
• Demonstrates ongoing service excellence skills.
• Maintains economical and efficient nursing care in a clean and safe environment.
• Participates in performance improvement activities as requested.
• Demonstrates ongoing understanding of corporate compliance policy.
• Participates in meetings, conferences, and demonstrates genuine desire to develop strategies for improved Promise operations and a high level of patient care.

PERFORMANCE STANDARDS

• Demonstrates ability to consistently perform job duties as outlined in the job description.
• Demonstrates and supports service excellence standards outlined in the Employee Handbook.
• Demonstrates commitment to professional growth and competence.
• Completes classes and certifications 100% of the time. Respects patient’s confidentiality 100% of the time.
• Improve knowledge and skills to provide superior patient care and additional education as recommended by Promise.

QUALIFICATIONS, EDUCATION AND EXPERIENCE

• Minimum Qualifications
  1. Knowledge of nursing care in accordance with policies and procedures established by Promise.
  2. Consistent demonstration of a team approach to care.
  3. Ability to consistently meet the department work schedule as designated by supervisor.

• Preferred Qualifications
  1. Two years experience in basic patient care.
  2. Experience in Community Health Centers.
  3. Computer literate.
  4. BLS certified.
  5. Bilingual in both English and Spanish

PHYSICAL DEMANDS

• The work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to persons with disabilities to perform the essential functions.
• While performing the duties of this job the employee is required to sit for long periods of time, is required to use routine office equipment to talk, hear, write, read small print, reach the top of a five-drawer filing cabinet and to lift boxes of no more than 30 pounds.

WORK ENVIRONMENT

• Possible exposure to airborne and blood borne pathogens & hazardous materials.  All Promise facilities are smoke free environments.

EMPLOYMENT PRACTICES

• Promise is an Equal Opportunity Institution and does not discriminate against any person in employment, admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status. Persons alleging unequal treatment should contact the Executive Director.

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JOB SUMMARY

DUTIES & RESPONSIBILITIES

• Diagnoses and treats problems with teeth and tissues in the mouth, along with giving advice and administering care to help prevent future problems.
• Develops dental hygiene treatment plans and sequences treatment to enable patients with diverse back grounds to receive comprehensive dental hygiene services.
• Provides comprehensive dental services.
• Provides education to the patient and family regarding assessment data, treatment plan pre- and post-therapy instructions, and prevention of future disease and as appropriate for the patient’s age, educational level, physical and mental condition and cultural background.
• Develops and maintains patient education material for use at chair side and for office display.
• Provides instruction on diet, brushing, flossing, the use of fluorides, and other aspects of dental care.
• Maintains and completes records of dental patients, consistent with clinic policy.
• Assists the program director with implementation of the dental community outreach program.
• Assists with business office procedures, as needed and as patient schedule permits.
• Attends continuing education programs as required by license and to maintain skills.
• Attends and participates in staff meetings, in-service programs and Promise events regularly.

PERFORMANCE STANDARDS

• Demonstrates ability to consistently perform job duties as outlined in the job description.
• Demonstrates and supports service excellence standards outlined in the Employee Handbook.
• Demonstrates commitment to professional growth and competence.
• Completes classes and certifications 100% of the time. Patient confidentiality is respected 100% of the time.
• Handwriting is legible 100% of the time.
• Improve knowledge and skills to provide superior patient care and additional education as recommended by Promise.

QUALIFICATIONS, EDUCATION & EXPERIENCE

• One year of clinical dentistry experience is preferred Bilingual in Spanish/English is preferred.
• Must have the ability to work as a team member, establishing effective relationships with patients and staff. Must be able to work well with low income populations in a respectful manner.

PHYSICAL DEMANDS

• The work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to persons with disabilities to perform the essential functions.
• While performing the duties of this job the employee is required to sit for long periods of time, is required to use routine office equipment to talk, hear, write, read small print, reach the top of a five drawer filing cabinet and to lift boxes of no more than 30 pounds.

WORK ENVIRONMENT

• Possible exposure to airborne and blood borne pathogens & hazardous materials. All Promise facilities are smoke free environments.

Email CL/Resume: