CAREERS

The Data and Quality Specialist provides support to the health center’s quality improvement and risk management program. The Data and Quality Specialist supports coordination among all services and departments of the health center.

DUTIES AND RESPONSIBILITIES:

The Data and Quality Specialist will work closely with the Director of Quality & Program Development and members of the QI team to complete quality improvement/risk management activities.  This position will serve as a resource to Promise staff with regard to Promise’s EHR and IT systems including workflows and troubleshooting.  Duties will include assisting with running reports, data analysis, process improvement, updates to teams, survey administration, and training.

QUALIFICATIONS:

1. Bachelor’s Degree or equivalent is preferred.
2. High degree of computer literacy required, proficient in Microsoft and Outlook products.
3. Capable of working with computer software and data analytics.

PHYSICAL DEMANDS:

The work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to persons with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Possible exposure to airborne and blood borne pathogens & hazardous materials. All Promise facilities are smoke free environments.

EMPLOYMENT PRACTICES:

Promise is an Equal Opportunity Institution and does not discriminate against any person in employment, admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status. Persons alleging unequal treatment should contact the Executive Director.

DUTIES AND RESPONSIBILITIES:

The Environmental Services Specialist is responsible for maintaining a safe and sanitary environment by following infection control, safety, and procedural guidelines in assigned areas which may include, but not be limited to, patient rooms, offices, nurse’s stations, hallways, bathrooms, break room, and lobby areas.

QUALIFICATIONS:

1. Minimum of six months housekeeping or commercial cleaning experience preferred.
2. Knowledge of materials, equipment, cleaning methods and cleaning chemicals is helpful.
3. Strong customer service, communication and interpersonal skills are required.
4. Previous custodial experience in a healthcare environment is preferred.

PHYSICAL DEMANDS:

The work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to persons with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Possible exposure to airborne and blood borne pathogens & hazardous materials. All Promise facilities are smoke free environments.

EMPLOYMENT PRACTICES:

Promise is an Equal Opportunity Institution and does not discriminate against any person in employment, admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status. Persons alleging unequal treatment should contact the Executive Director.

Job Summary: The Promise Clinic Nurse provides care to patients and families in accordance with the health care plan, policies, procedures and protocols established by Promise.

Duties and Responsibilities:

1. Assesses plans, advocates for and provides health care for patients and community in accordance with Promise standards and policies, with an emphasis on prevention.
2. Greets and escorts patients and families to exam rooms for provider visits. Performs data collection and documents subjective and objective data in patient records. Reviews health history with a focus on environment, self-care and home/community needs.
3. Provides care management by serving in the role of patient advocate, serves as a resource by listening, attending to, and recording relevant patient information.
4. Administers meds when needed and performs provider-ordered tests. Seeks opportunities to promote health and wellness with patient education and screening tools. (i.e. Ages and Stages, Depression screening)
5. Remains calm and performs effectively during peak periods and during stressful times.
6. Schedules and tracks referrals. Effectively utilizes community resources, informing and referring patients and families as needed.
7. Anticipates and prepares exam room for provider(s) when needed, capturing teachable moments wherever and whenever possible.
8. Utilizes universal precautionaries in obtaining specimens and in delivering care.
9. Functions as a member of the health care team. Assists with orientation and education of new employees, ensuring their understanding of health center standards and performance measures, etc.
10. Articulates the mission of Promise and seeks opportunities to promote the center through outreach. Strives to advance PCMH (Patient Centered Medical Home model with patients and families).
11. Regularly attends Promise staff meetings, in-services and trainings. Understands FQHC UDS Performance measures and importance of Promise meeting these measures.
12. Conscientiously documents all nursing care; communicates professionally, and honors patient confidentiality 100% of the time.
13. Volunteers for service/participation in Promise events regularly.
14. Meets FQHC productivity and performance standards.
15. Demonstrates and supports service excellence standards.
16. Completes required in-services and certifications 100% of the time.
17. Demonstrates commitment to Electronic medical record implementation.

Performance Standards:

1. Demonstrates ability to consistently perform job duties as outlined in the job description.
2. Demonstrates and supports service excellence standards outlined in the Employee Policies.
3. Demonstrates commitment to professional growth and competence.
4. Completes classes and certifications required for job. Protects patient confidentiality 100% of the time.
5. Improves knowledge and skills to provide superior patient care and additional education as recommended by Promise.

Qualifications, Education and Experience:

1. Current License to practice Nursing in the State of Iowa.
2. Ability to communicate effectively orally and in writing; is computer literate.
3. One to two years of nursing experience preferred. Experience in Community Health and/or Community Health Center preferred.
4. Bilingual (Spanish speaking) preferred.
5. Must have the ability to work as a team member, establishing effective relationships with patients and staff. Must be able to work well with low income populations in a respectful manner.

Physical Demands:

1. The work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to persons with disabilities to perform the essential functions.
2. While performing the duties of this job the employee is required to sit for long periods of time, is required to use routine office equipment to talk, hear, write, read small print, reach the top of a five-drawer filing cabinet and to lift boxes of no more than 30 pounds.

Work Environment:

Possible exposure to airborne and blood borne pathogens & hazardous materials.

All Promise facilities are smoke free environments.

Employment Practices:

Promise is an Equal Opportunity Institution and does not discriminate against any person in employment, admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status. Persons alleging unequal treatment should contact the Executive Director.

Promise Dental Hygienist will provide preventive, screening, and diagnostic dental health services to the Promise target population with a goal of reducing barriers and improving the oral health of the patients/families served by Promise.

QUALIFICATIONS

Current licensure as a dental hygienist in the State of Iowa.  Professional dental hygiene experience in public health services preferred.  Must be able to work well with a diverse population of persons, as well as individuals with low income.