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Stay home and stay healthy by utilizing our Telehealth services for medical and mental health appointments. Telehealth services are available to ensure uninterrupted care when you are not able to come into the health center. 

What is a Telehealth appointment?

Our Telehealth appointments use cameras to connect you to your health care providers. You will be able to see, hear and talk to your Promise provider through video-conferencing from the safety of your own home or another location.

How does a Telehealth appointment work?

A Promise Telehealth appointment is just like a regular appointment but virtual. You will sit in front of a camera where you will be able to see yourself and your provider on the screen once your session begins.  You can start your Telehealth appointment using a computer with webcam, smartphone or tablet.

Is a Telehealth appointment private and confidential?

Just like a regular appointment, your Telehealth appointment will be private and confidential. What you say during your visit can only be seen and heard by you and your health care team.

What is the cost for a Telehealth appointment?

You will be billed for your Telehealth appointment the same as if you were seeing your provider in person. Due to the COVID-19 crisis, most insurers are providing coverage for Telehealth services. To find out if your insurance company will cover these services, please contact them directly or speak to your health care team.

How can I schedule a Telehealth appointment?

Contact us at 712-722-1700 to see if a Telehealth appointment is right for you.