Promise Community Health Center is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability, or any other characteristic protected by law.
Job Summary: The Revenue Cycle Assistant is responsible for supporting the financial and administrative functions of the revenue cycle process. They will assist with daily deposits, insurance and eligibility tasks, reporting, audits, projects, and claims management to ensure accurate and timely reimbursement. This role requires attention to detail, organizational skills, and the ability to handle multiple tasks efficiently.
PART TIME: 16 hours
SALARY RANGE: Hourly Position
REPORTS TO: Director of Patient Financial Services
DUTIES AND RESPONSIBILITIES:
- Assist with daily deposit processing
- Maintain and update adjustment worksheets and insurance addition Forms.
- Manage the eligibility issues bucket by addressing front office inquiries.
- Oversee HOLD queues, including Insurance review auto-eligibility for Medicaid MCOs.
- Prepare and format monthly reports, including the adjustments Report and invalid address list.
- Take responsibility for the Monthly Insights dashboard reports, including download, analysis, and creation of executive summaries.
- Conduct Slide audits and patient demographic audits.
- Compile and analyze various reports to identify trends and insights.
- Support SHIIP Program
- Track and monitor SNMIS and CVC claims.
- Manage HOLD/MGRHOLD claims and other claim issues
- Support enrollment activities through tracking/support, Athena Enrollment Dashboard, Enrollment Worklist
- Maintain Payer Portal Access Hub and manage user access.
- Review of LabCorp and other billings (monthly).
- Manage collections list, virtual credit cards, and unpostables.
- Review and follow up on collections, home birth review, and insurance logins.
- Compile top fee schedules annually for review.
- Assist with updating the billing manual.
- Handle insurance package questions and administrative user management.
REQUIRED SKILLS:
- Prior experience in revenue cycle management, medical billing, or related field preferred.
- Strong organizational and multitasking skills.
- Attention to detail and accuracy.
- Proficiency in Excel, report formatting, and data analysis.
- Excellent communication skills.
- Ability to handle sensitive information confidentially.
PROMISE BENEFITS:
Medical Benefits (Wellmark)
Vision (VSP)
Employee Assistance Program (EAP)
Wellness Money
PTO
Dental Benefits (Wellmark)
401K with Company Match
Sign-On Bonus (specific only to identified positions)
Loan Repayment (for identified positions)
Full-time employees (minimum of 30 hours) are eligible for all benefits.
Part-time employees are eligible for everything listed, excluding: Health/Dental/Vision/Loan Repayment.
WORK ENVIRONMENT:
Possible exposure to airborne and blood borne pathogens & hazardous materials.
All Promise facilities are smoke free environments.
EMPLOYMENT PRACTICES:
Promise is an Equal Opportunity Institution and does not discriminate against any person in employment, admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status. Persons alleging unequal treatment should contact Human Resources.