We know starting therapy or even taking the step of asking for help can be difficult – we hope this informative article series with help reduce your questions and concerns! Here are some common questions you might have about making a mental health appointment at Promise:
How can I get started with mental health services at Promise?
- If you are at Promise and are at an appointment with your medical provider, you can speak to your provider about referring you to a therapist. Referrals are not required for getting into therapy at Promise, anyone can walk in and talk with our front desk to set up an appointment. Patients can also call or email us to request an appointment with our therapists.
What do I need to say when I call Promise?
- When calling in, please state you are looking to schedule an appointment with a mental health therapist. You can ask to speak with the Mental Health Coordinator if you have any specific questions regarding insurance, or the types of therapy each provider is trained in. You can find all the therapy specifics listed here on our services page, look there to see what types of therapies our therapists are certified in and use in therapy for treatment.
What do I need to include in my email?
- When sending an email, please state you are wanting to schedule an appointment with a therapist at Promise and your preferred method of being contacted to schedule. Very similar to when calling in, we can get you registered as a new patient over email or confirm demographic details for current patients. To get an estimate for cost, it helps to have updated insurance information.
What if I am already a patient at Promise?
- If you are already a Promise patient, when you call, we will confirm demographics and insurance information are up to date. We will also inquire about preferred days of the week or times of the day so we can take that into consideration when scheduling the appointment. If you feel comfortable, we will ask you to give a detailed or broad reason for why you are seeking out therapy to give our providers some information before your first visit.
- If you are new to Promise, we will take your demographic information – such as phone number, address, and insurance information to register you as a new patient. We will follow the aforementioned steps as well such as preferred days, etc.
Our mental health team is committed to joining you for every step of your mental health journey. From listening to your concerns, assessing your needs, and finding solutions that work for you, we will be with you for every step. Our Mental Health therapists provide a variety of sessions such as individual therapy, child therapy, adolescent therapy, couples therapy, online therapy, etc. Yaby Doornick, Osiris Ordaz, and Jennifer Plathe are specialized and trained in a variety of therapies such as A.R.T., EMDR, DBT, CBT, and many more.
Promise Community Health Center Mental Health Team
Promise Community Health Center offers a range of mental health services. Our mental health team collaborates with our patients to assess current coping skills, address emotional needs and work through lifelong patterns. These services are available on-site and by Telehealth by our mental health department.
Promise Community Health Center is proud to provide bilingual mental health therapy in northwest Iowa. Our bilingual therapist can provide mental health services in both English and Spanish. Promise also provides our patients with a mental health interpreter who is qualified to interpret into Spanish for Spanish speaking mental health patients. Our goal is to make sure that our patients are able to do mental health therapy in the language they feel most comfortable speaking. We are happy to have bilingual mental health therapists and counselors and a mental health interpreter to provide accessible and affordable bilingual therapy in Northwest Iowa.
What can Promise Community Health Center in Sioux Center mental health therapists help with:
- Developing & exploring effective coping skills
- Addressing emotional needs
- Working through lifelong patterns
- Working through difficult life situations
- Developing better communication skills
- and so much more!
Our mental health therapists and counselors in Sioux Center provide many therapies including:
- Individual Therapy
- Child Therapy
- Adolescent Therapy
- Couples Therapy
- Women’s Issues Therapy
- Online Therapy
- Family Therapy
Our Promise mental health therapists are specialized and trained in many different therapies including:
- Anxiety Therapy
- Trauma Therapy
- A.R.T.- Accelerated Response Therapy
- EMDR- Eye Movement Desensitization and Reprocessing Therapy
- Art Therapy
- DBT- Dialectical Behavior Therapy
- Generational Family Therapy
- Complex Trauma Therapy
- CBT- Cognitive Behavioral Therapy
- Trauma Services Therapy
- Post-Traumatic Stress Disorder Therapy
Our Sioux Center therapists and counselors are offering services to the following in our northwest Iowa communities:
- Children- Ages 8 and older
- Adolescents
- Adults
- Couples
- Families
Some of our mental health therapy patients come from Sioux Center, Rock Valley, Inwood, and Rock Rapids. We also provide mental health therapy and counseling for patients from Boyden, Hull, Sheldon, George, Sibley, and Spencer. Patients needing mental health therapy or counseling also come from Le Mars, Orange City, Alton, Hawarden, and Hudson. Promise is proud to provide mental health therapy and counseling to northwest Iowa.
