Job Summary: The Data & Quality Specialist provides support to the health center’s quality improvement and risk management program. The Data & Quality Specialist supports coordination among all services and departments of the health center. The Data & Quality Specialist maintains confidentiality of the Health Center information and establishes and maintains working relationships with staff in all departments.

25-35 HOURS

SALARY RANGE: Hourly Position

REPORTS TO: COO

DUTIES AND RESPONSIBILITIES:

1. Works closely with the Director of Quality & Program Development and members of the QI team to complete quality improvement/risk management activities and documentation.
2. Serves as functional assistant for the Quality Improvement Committee (meets monthly) – prepares agenda, assists with preparation and distribution of packets, and completes minutes.
3. Is a resource to staff with regard to Promise’s EHR and IT systems including workflows and troubleshooting.
4. Runs standard reports and builds ad hoc and custom reports. Analyzes information and provides feedback regarding data driven process, quality, and performance improvement.
5. Assists staff with workflow development in accordance with quality initiatives.
6. Participates in monitoring and providing data updates to the staff members.
7. Assists in implementing, tracking, and compiling data for surveys such as patient satisfaction surveys.
8. Assists in tracking, developing, and leading trainings related to risk management, quality improvement, and Promise-specific processes.
9. Maintains knowledge of the various regulatory agencies including, but not limited to, Uniform Data Set (UDS), FTCA, Accountable Care Organizations, and payers.
10. Duties may include assisting with grant writing and project proposals.
11. Attends staff meetings, in-service and trainings and Promise events on a regular basis.
12. Serves as liaison for Iowa PCA committees and workgroups as needed.
13. Offers suggestions to improve efficiency and workflows and integrates principles and values of continuous quality improvement throughout the organization.
14. Other projects and duties as assigned.

PERFORMANCE STANDARDS:

• Results driven, proactive and able to work autonomously.
• Demonstrates a problem solving attitude.
• Demonstrates strong presentation skills.
• Flexible, change-embracing, in a rapidly evolving work and market environment.
• Shows attention to detail, with an ability to use health information technology.

QUALIFICATIONS, EDUCATION & EXPERIENCE:

• Bachelor’s Degree or equivalent is preferred.
• High degree of computer literacy required, proficient in Microsoft and Outlook products.
• Capable of working with computer software and data analytics.
• Capable of managing multiple projects, setting priorities and creating efficiencies.

PHYSICAL REQUIREMENTS:

• The work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to persons with disabilities to perform the essential functions.
• While performing the duties of this job the employee may be required to sit for long periods of time, is required to use routine office equipment to talk, hear, write, read small print, reach the top of a five drawer filing cabinet and to lift boxes of no more than 30 pounds.

PROMISE BENEFITS: