Job Summary: Provides dynamic and adaptable interpreter floater responsibilities that include accurate and culturally sensitive interpretation services, while seamlessly transitioning between the Mental Health and Dental Departments.
FULL TIME
SALARY RANGE: Hourly Position
REPORTS TO: Mental Health/Interpreting Services Coordinator
DUTIES AND RESPONSIBILITIES:
- Interprets sensitive information for patients and families as needed before, after, and during the patient/provider encounter, with discretion and tact.
- Communicates service to patient as well as provides educational materials and resources to the patient as directed by the provider.
- Thinks quickly and analytically to resolve ambiguities and conveys messages accurately in real-time.
- Adapts, flexes, and adjusts their approach to suit the needs of different clients/patients, environments, and interpreting modalities (such as simultaneous or consecutive interpretation).
- Implements personal stress management techniques to maintain focus, clarity, and composure under pressure or when interpreting sensitive information.
- Performs other duties as assigned
REQUIRED SKILLS:
- Empathy and Compassion.
- Ability to be flexible.
- Demonstrates critical thinking skills.
- Able to work well with low-income populations in a respectful manner.
EDUCATION & EXPERIENCE:
- High School diploma or GED
- Certified by the National Board of Certified Medical Interpreters (NBCMI) or the Certification Commission for Healthcare Interpreters (CCHI) (preferred)
PHYSICAL REQUIREMENTS:
- While performing the duties of this job the employee is required to stand for long periods of time
PROMISE BENEFITS:
Medical Benefits (Wellmark)
Vision (VSP)
Employee Assistance Program (EAP)
Wellness Money
PTO
Dental Benefits (Wellmark)
401K with Company Match
Sign-On Bonus
Loan Repayment (for identified positions)
Full-time employees (minimum of 30 hours) are eligible for all benefits.
Part-time employees are eligible for everything listed, excluding: Health/Dental/Vision/Loan Repayment.
WORK ENVIRONMENT:
Possible exposure to airborne and blood borne pathogens & hazardous materials.
All Promise facilities are smoke free environments.
EMPLOYMENT PRACTICES:
Promise is an Equal Opportunity Institution and does not discriminate against any person in employment, admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, ability to speak English, disability, sex, age, or marital status. Persons alleging unequal treatment should contact the co-Chief Executive Officer.
